TrueGrade by Device Giant
No mystery devices. Just TrueGrade.
Our grading scale tells you the cosmetic condition at a glance — and every device is separately tested for full functionality against a 25-point checklist. The grade sets the price; the inspection guarantees it works.
Original-condition grades
Excellent
Minor cosmetic scratches, scuffs or blemishes. The closest to new.
Great
Scratches, scuffs or blemishes from normal wear and tear.
Fair
Significant scratches, scuffs and blemishes from heavy use.
Repairable
Powers on, not fully functional — can be repaired to restore function.
Refurbished grades · restored with quality aftermarket parts
Refurbished A
Restored to mint condition; may include an aftermarket display and frame.
Refurbished B
Restored to a "B" grade using quality aftermarket parts or display.
Refurbished C
Restored to a "C" grade using quality aftermarket parts or display.
TrueGrade Inspection
Inspection on every device
A grade covers how a device looks. This covers how it works. Before any device earns its TrueGrade, our technicians run a 25-point functional inspection — and we tell you exactly which components passed.
TrueGrade — Grading & Inspection
TrueGrade by Device Giant is how we make refurbished simple and honest. Two things happen to every device before it’s listed: we assign a cosmetic grade so you know exactly how it looks, and we run a 25-point functional inspection so you know exactly how it works. The grade sets the price — the inspection guarantees the device does its job.
The TrueGrade scale
Original-condition grades describe a device’s natural wear. Refurbished grades (AR / BR / CR) have been professionally restored using quality aftermarket parts.
| Grade | Name | What it means |
|---|---|---|
| A | Excellent | Minor cosmetic scratches, scuffs or blemishes. The closest to new. |
| B | Great | Scratches, scuffs or blemishes from normal wear and tear. |
| C | Fair | Significant scratches, scuffs and blemishes from heavy use. |
| D | Repairable | Powers on, not fully functional — can be repaired to restore functionality. |
| AR | Refurbished A | Restored to mint condition; may include an aftermarket display and frame. |
| BR | Refurbished B | Restored to a “B” grade using quality aftermarket parts or display. |
| CR | Refurbished C | Restored to a “C” grade using quality aftermarket parts or display. |
The 25-point inspection
A grade only covers appearance. Every device is separately tested for full functionality, and we tell you which components pass and which fail. Our technicians check:
- Wi-Fi Connectivity
- Bluetooth
- GPS & Location Services
- Charge & Headset Ports
- Battery Capacity
- Proximity & Light Sensors
- Vibration Motor
- Buttons & Switches
- Microphones & Speakers
- Front & Rear Cameras
- Camera Flash
- Video Recorder
- Glass Condition
- LCD & Dead Pixels
- Digitizer / Touch
- Force & 3D Touch
- Touch ID / Fingerprint Sensor
- Face ID
- S Pen
- Edge Screen
- Accelerometer
- Screen Rotation
- Network & Manufacturer Lock
- Activation & Reset Locks
- Jailbreak & Rooting Detection
Every TrueGrade device is backed by our 90-day return policy.