TrueGrade by Device Giant

No mystery devices. Just TrueGrade.

Our grading scale tells you the cosmetic condition at a glance — and every device is separately tested for full functionality against a 25-point checklist. The grade sets the price; the inspection guarantees it works.

Original-condition grades

A

Excellent

Minor cosmetic scratches, scuffs or blemishes. The closest to new.

B

Great

Scratches, scuffs or blemishes from normal wear and tear.

C

Fair

Significant scratches, scuffs and blemishes from heavy use.

D

Repairable

Powers on, not fully functional — can be repaired to restore function.

Refurbished grades · restored with quality aftermarket parts

AR

Refurbished A

Restored to mint condition; may include an aftermarket display and frame.

BR

Refurbished B

Restored to a "B" grade using quality aftermarket parts or display.

CR

Refurbished C

Restored to a "C" grade using quality aftermarket parts or display.

TrueGrade Inspection

25-point

Inspection on every device

A grade covers how a device looks. This covers how it works. Before any device earns its TrueGrade, our technicians run a 25-point functional inspection — and we tell you exactly which components passed.

Wi-Fi Connectivity
Bluetooth
GPS & Location
Charge & Headset Ports
Battery Capacity
Proximity & Light Sensors
Vibration Motor
Buttons & Switches
Microphones & Speakers
Front & Rear Cameras
Camera Flash
Video Recorder
Glass Condition
LCD & Dead Pixels
Digitizer / Touch
Force & 3D Touch
Touch ID / Fingerprint
Face ID
S Pen
Edge Screen
Accelerometer
Screen Rotation
Network & Carrier Lock
Activation & Reset Locks
Jailbreak / Root Detection

TrueGrade by Device Giant is how we make refurbished simple and honest. Two things happen to every device before it’s listed: we assign a cosmetic grade so you know exactly how it looks, and we run a 25-point functional inspection so you know exactly how it works. The grade sets the price — the inspection guarantees the device does its job.

The TrueGrade scale

Original-condition grades describe a device’s natural wear. Refurbished grades (AR / BR / CR) have been professionally restored using quality aftermarket parts.

Grade Name What it means
A Excellent Minor cosmetic scratches, scuffs or blemishes. The closest to new.
B Great Scratches, scuffs or blemishes from normal wear and tear.
C Fair Significant scratches, scuffs and blemishes from heavy use.
D Repairable Powers on, not fully functional — can be repaired to restore functionality.
AR Refurbished A Restored to mint condition; may include an aftermarket display and frame.
BR Refurbished B Restored to a “B” grade using quality aftermarket parts or display.
CR Refurbished C Restored to a “C” grade using quality aftermarket parts or display.

The 25-point inspection

A grade only covers appearance. Every device is separately tested for full functionality, and we tell you which components pass and which fail. Our technicians check:

  • Wi-Fi Connectivity
  • Bluetooth
  • GPS & Location Services
  • Charge & Headset Ports
  • Battery Capacity
  • Proximity & Light Sensors
  • Vibration Motor
  • Buttons & Switches
  • Microphones & Speakers
  • Front & Rear Cameras
  • Camera Flash
  • Video Recorder
  • Glass Condition
  • LCD & Dead Pixels
  • Digitizer / Touch
  • Force & 3D Touch
  • Touch ID / Fingerprint Sensor
  • Face ID
  • S Pen
  • Edge Screen
  • Accelerometer
  • Screen Rotation
  • Network & Manufacturer Lock
  • Activation & Reset Locks
  • Jailbreak & Rooting Detection

Every TrueGrade device is backed by our 90-day return policy.